Write to support@ncsapp.com, before you buy and after.
We plan the first module, the pilot customers and the order of the rest with your team before anything goes live. Setup then follows a fixed order: call settings, users and their phones, office hours, and IVR menus last, with every keypress tested before a customer hears it.
Support runs 24/7, every day of the year. Write to support@ncsapp.com at any hour.
Yes. The tenant administrator guide covers the administration modules the way your team will use them, and each section is checked against the running product. Ask for the current guide on the scoping call.