The first NCS module goes live beside your current platform, which keeps carrying calls exactly as it does today. NCS works over SIP with what you already run, so the two systems coexist: same numbers, same carrier, same customers.
Customers move to the new module when it has proven itself with real calls, at the pace you set. Nothing is switched off until nobody depends on it. That is why there is never a cutover weekend.
You start with one module, most often the softphone your customers see, because it changes their experience without touching what carries the call. Every provider in production today started this way.
Each next module is adopted the same way: switched on beside what exists, proven with real traffic, then relied on. The spend follows the rollout, and the risk never piles up into one migration.
Yes. NCS works with any SIP server and is compatible with Asterisk and FreePBX. Bring your own carrier and keep your numbers. Nothing has to be ripped out before the first module goes live.
No. You keep your carrier and your numbers. The first module runs beside your current platform, so nothing is ported on day one.
The timing of a port is set by the carrier releasing the numbers. We plan each move around it, and calls keep flowing on your current platform until the port completes.
Setup takes from a few hours to a couple of days. After that the pace is yours: a pilot with customers you choose, then tenants move, then the old platform is switched off, timed to its renewal if you like.
Their numbers stay the same. If you start with the app, the new app is the change they see.
Yes. We plan the first module, the pilot customers and the order of the rest with your team before anything goes live.